At Apalo AI LLC ,

we strive to provide the best AI-powered content generation tools to help you streamline your workflow. We believe in the quality of our product, which is why we offer a comprehensive

to let you experience our features risk-free before committing to a paid subscription. Please read this policy carefully to understand your rights regarding cancellations and refunds.

1. Free Trial & "Try Before You Buy"

We offer a Free Trial (no credit card required) for new users. This allows you to fully test our capabilities—including our AI templates, chatbots, and image generators—to ensure the platform meets your specific needs. Because we provide this opportunity to evaluate our services upfront, we generally do not offer refunds once a paid subscription has been activated, except in the specific cases outlined below.

You have the right to cancel your subscription at any time. 

You can cancel your subscription directly from your account dashboard or by contacting our support team at hello@apaloai.com .

If you cancel, your subscription will stop renewing automatically. You will continue to have access to your paid features until the end of your current billing cycle (month or year). 

We do not offer prorated refunds for the remaining days in a billing period if you decide to cancel early.

While all sales are generally final, we will consider refund requests under the following exceptional circumstances:

If a technical error on our end prevented you from using the service, and our support team was unable to resolve the issue within a reasonable timeframe. 

If you were accidentally billed twice for the same billing cycle.  

Refunds will not be granted in the following situations:  
• You forgot to cancel your subscription before the renewal date.  
• You simply changed your mind after using the paid features.  
• You did not use the software during the subscription period.  
• The purchase was made more than 14 days ago.  

We encourage you to contact us directly to resolve any billing issues. Initiating a chargeback with your bank without contacting us first may result in the immediate and permanent termination of your account and a ban from using our services in the future.

If you have questions about this policy or believe you are eligible for a refund, please contact us with your account email and transaction details. 

hello@apaloai.com

+1 330 490 9077 

Apalo AI LLC, 1001 S Main St. Ste 500, Kalispell, Montana, 59901